The professionalism from this team made a difficult situation easier to handle! The team was responsive, reassuring, and went above and beyond. I would recommend Grand Valley Towing to everyone.
BEST tow company EVER!!!! From my experience both STEVE and JOE really helped me out when I needed it THANKS again guys YOU ROCK!! I definitely recommend them.
I called them. They showed up and delivered. I never actually saw them because I was at work. They took payment over the phone. It was quite easy. I received a text saying the job was done so I called my mechanic to see if indeed our car was there. Sure was. Everything done in a timely manor
I had locked my keys in my van at my dentist. I found Grand Valley was near by and had good reviews so I called. The gentleman on the phone was very nice and efficient. He found my location and sent someone out immediately.
They arrived very quickly and quickly unlocked my door. He was very nice, offered info on what I needed to do with my receipt and my insurance company. I was able to pay on the spot and was quickly back on my way to work.
Thanks for saving me from my own stupidity Grand Valley Towing :)
Working with specially modified vehicles unlike most companies. Drives definitely know what they are doing.
Seth was very helpful, kind, and fast. This company seems to know what they're doing and take pride in the people they serve. Thank you! Would recommend.
Arrived super quick and was very friendly and professional. Joe told us he would take the car to the shop for us, park our car, drop off the keys, and fill out the after hours information card at the shop. Thanks for the excellent service, Joe!
I had a flat tire on the expressway. Joe arrived pretty quickly and changed the tire. The driver, Joe, was very nice and did his job expeditiously. I hope I don't need to call again, but I definitely would if I needed to! THANKS!
I had a flat tire on the expressway. Joe arrived pretty quickly and changed the tire. The driver, Joe, was very nice and did his job expeditiously. I hope I don't need to call again, but I definitely would if I needed to! THANKS!
THANK YOU SO MUCH TO Wayne who I spoke with on phone last night! Kindest, patient person! Huge. Thank you to Joe as well! Above and beyond with even a laugh! Thank you Jason for help today! You three are very appreciated to our family of four! Kindness is an understatement from three complete strangers to us. I will always recommend this company! Thank u!
My service person was friendly, professional, and on time. He unlocked my car and had me on my way in no time. I would definitely use their service again!
A few weeks ago, while on my way home from Grand Rapids to Lansing, one of the ball-joints on my car came apart while on the freeway. I called GVT and they were there in minutes, and got me hooked up and taken back to Lansing at a very reasonable rate. I highly recommend this company if you're in the area.
Also, 10/10 for JimmyLee, my driver. He was great!
Scott and team at Grand Valley Towing were absolutely phenomenal to work with. They exceeded my every expectation when I called from 200 miles away to get a car towed for a friend that was stranded on the side of a road. They handled the call and tow very promptly and professionally. I'm happy to know that I have a reputable tow company to use in the Grand Rapids area. Thanks guys!
I have encountered many experiences requiring the use of a tow truck company in my life and each time my interaction with Grand Valley Towing is enjoyable. They are professional, courteous, polite and go above and beyond in my opinion. Great company to work with.
What a fantastic experience when we really needed one. Dan was very accommodating and offered to bring us to dealer with tow to get a loaner car. I will never use another towing company. Highly recommended!
Fast and helpful service. Very reasonable price and they really helped me out of a tight spot. Steve was awesome and went above and beyond. Highly recommended
Fast, friendly service! Great rates. Very happy with GV towing! We will definitely use them again if the need arises.
We found ourselves completely stuck in the snow with no way out in a pretty desolate place. Grand Valley Towing took our call...after we had been told we couldn't get help by other services...were fast, professional and kind. I would highly recommend this company
Called Grand Valley Towing and requested a tow, very impressed with how fast they got there and how nice and professional the driver was. Saved there number in my phone not only because the service was excellent but they were the cheapest in town. It's nice to know some people still care about there customers!
Amazing service, I would recommend to any one this winter. They were very polite any courteous, and they even set up a time to pick up and asked where I wanted the car dropped off exactly and where I wanted the keys put for my mechanic. They are amazing.
Rob saved my by starting my car in the rain. Very personable and good at his job. I appreciated their service.
Awesome service and great price. I was given a price and the driver stuck to it even thou it was four more miles than I told him.
I got 2 flat tires and a towing within one week and they changed my 2nd flat for free! They were on the scene quickly and they were BEYOND friendly. I even got service from the owner's son when he was on his day off. They really care about their customers and go the extra mile to make sure you are taken care of. Thanks guys!
Had Seth move a shed on his truck for me this summer. He did outstanding job. Loaded it in minutes and delivered it to my home. Squeezed he truck in my backyard like the professional he is. My wife and I were very impressed. And always a pleasure to spend a little time with Seth, truly a nice guy. Thanks again Seth!
Great service, and they take pride in not damaging your custom vehicle. Highly recommended!!
Seth drove by jump started me free of charge!! Thanks so very much....Happy Holidays Grand Rapids!!
Thanks Steve for helping out my son. You came out, changed his tire on his truck on a rainy Sunday and told him "no charge". Wow. That's way beyind what was expected! Wish there was a six star rating.
These guys are excellent! They are genuinely nice guys who make sure you get the best service possible! Having to have your vehicle towed isn't a great thing to have to experience, but if you do, these guys are the ones to call. They are quick & friendly and provide exceptional service!
Seth came out and changed my tire, great and fast service!
5 stars for a reason. Belt snapped on my jeep, called Grand Valley Towing because they were the first to show up on maps...and happy they were. They were there within a few minutes and made a bad situation better. Very professional and personable. Hooked up the jeep in no time and took me and the car to the shop with no problems. Even went above and beyond and gave me a ride 1 mile down the road to my house after we dropped off the car. Also, the price was a lot less then I thought. $60 to hook up and $3 per mile...best I've ever paid for a tow. Their number is now stored in my phone and business card is in my car. They will be the first people I call next time I have car trouble.